Legal
Privacy Policy
Last updated:
HC38 Group Ltd ('HC38PM', 'we', 'us', or 'our') is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our platform, visit our website at hc38pm.com, or communicate with us. It applies to all users of the HC38PM service, including trial users, paying subscribers, and website visitors.
1. Who We Are
HC38 Group Ltd is the data controller for personal data collected through this website and the HC38PM platform. We are registered in England and Wales. If you have any questions about this policy or how we handle your data, you can contact us at [email protected].
2. What Data We Collect
We collect and process the following categories of personal data:
3. How We Use Your Data
We use your personal data for the following purposes:
4. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases to process your personal data:
5. Data Sharing
We do not sell your personal data. We may share it with:
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Account data is retained for the duration of your subscription and for up to 7 years afterwards for legal and accounting purposes. You may request deletion of your data at any time (see Your Rights below).
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include encrypted data transmission (TLS), access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. International Transfers
Your data is primarily stored and processed within the United Kingdom and the European Economic Area. Where data is transferred outside these regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO).
9. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
10. Cookies
Our website uses cookies and similar tracking technologies to improve your experience and analyse site usage. Essential cookies are required for the site to function. Analytics and marketing cookies are only set with your consent. You can manage your cookie preferences at any time through your browser settings.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically. Continued use of the HC38PM platform after changes are posted constitutes your acceptance of the updated policy.
13. Contact & Complaints
If you have questions about this policy or wish to exercise your rights, please contact us at [email protected]. If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Questions about your data?
[email protected]